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BFI Team Picture, March 2009

The BFI Team!

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"From the initial consultation, everything went as planned. All personnel were incredibly friendly, courteous, and efficient. Everyone who worked the job was great and I would highly recommend all of them. They were clean, courteous, efficient, prompt, etc. It was a real pleasure working with everyone."
---B. P., Atlanta (December 2011)

"I enjoyed best the clear explanation during assessment and installation. Andrew and others took the time to explain what needed to be done, how it was going to be accomplished and problems encountered. We were especially impressed by the extensive effort in air sealing the attic. Very professional but also very friendly and customer oriented. Our family was treated like a valued neighbor. All family members have expressed their surprise and satisfication in the improved comfort of our mother's home. The combination of the air sealing and insulation work jperformed by Bird Family and the new ductwork and HVAC installed by R.M. Estes dramatically improved the comfort of the home while greatly reducing the energy cost. Bird Family and R.M. Estes are a great team in improving home comfort and reduced utility costs."
---John M., McDonough (December 2011)

"Excellent service!"
---Do N., Doraville (December 2011)

"We got three other quotes, and believed we got what we paid for with BIRD-Family Insulation. Andrew is the best!"
---Anthony P., Milton (November 2011)

"Highly professional and extremely personable. Your team is excellent."
---Kimberly B., Decatur (November 2011)

"You did what you said you would do for the price you stated. Your crew was pleasant men who represented your company well. Beau did a great inspection of our home and we enjoyed talking with him about saving energy and life in general.The crew was on time, clean, protected our carpet and hardwood floor, and finished early. There was nothing left undone, and all procedures and options were clearly explained. They worked as a team and spoked highly of each other and the Family. This is a crew I would want to work with."
---Tony T., Atlanta (October 2011)

"It was a great experience meeting and talking with Bob, someone with a genuine interest in doing the job right and continuing to make a good name for his company. Other estimates I received were from bigger companies and the workers I met were not as thorough in their estimates. They missed big things I would have been very upset with. I feel the best way to go is with Bird Family Insulation, because you can really tell they care."
---Marshall B., Atlanta (October 2011)

"Very professional. Couldn't ask for better. Crew was efficient, professional and worked hard. They did a great job on clean-up!"
---Sandra S., Atlanta (September 2011)

"The crew was first rate. They were efficient and orderly and well courteous and clean. I had no reservations leaving them with my home for the entirety of the job. Andrew was fantastic! He explained everything and advised solutions to problems while keeping pur budget in mind. My experience was so positiive, I have already reffered him and Bird Family Insulation to other folks. Great Job and many thanks."
---Elizabeth R., Decatur (September 2011)

"Andrew was great - professional, helpful, eager to please - couldn't imagine anyone doing a better job than he did. Both the crew and the auditor were fantastic. Before the installation,we had a significant issue with cooling and the foam application did a great deal to reduce overall cooling losses. "
---Bill W., Tucker (August 2011)

"Very open communication and flexible while we worked through EMC financing. The guys were great always on time and completed the work quickly!"
---Scott R., Conyers (August 2011)

"Andrew was fantastic, we really felt as though we could trust his assessment and had our interests in mind. He really put a great deal of effort into repairing the duct work to one of our bedrooms. He also gave us a couple of options to maximize our budget and rebates. The crew was quick to resolve issues that we had. Beau went the extra mile to recheck our gas leaks after we had them repaired (but were still nervous about them). Abbey is exceptional in her response time and friendliness. I know I had a ton of questions, and she always showed patience!"
---Jennifer B., Decatur (August 2011)

"Bob was very courteous and informative. The crew was professional and cleaned up well. I love my cooler Bonus Room!"
---Patty P., Marietta (August 2011)

"I have been in the energy business for over 30 years and know my home and its energy weaknesses. I had a number of items that I wanted repaired and the bid to be itemized. Andrew did a first rate job of itemizing and explaining the scope of work and the installing crew was efficient and clean and friendly."
---Buzz M., Stone Mountain (July 2011)

"We picked BFI for our DecaturWise insulation project out of three available options and were very impressed with the professionalism as well as the no-pressure attitude of everybody involved in the project. The BFI team was a pleasure to work with, from the audit to the inspection. The inspector himself started his visit by stating that "Bird was always doing a great job" ! We are looking forward to years of energy savings and increased comfort."
---Yoann T., Decatur (July 2011)

"I enjoyed best how courteous everyone was. Andrew, Abbey and the crew were all fabulous!"
---Betsy P., Sandy Springs (July 2011)

"The installation crew was knowledgable, courteous and eager to make sure we understood in detail what was being done each day. The crew took the time to clean up at the end of each day which we really appreciated since they had spent most of the day up in our 110 degree attic. We were very satisified with their work and wouldn't hesitate to have them work on our home in the future."
---Judd L., Atlanta (July 2011)

"The young men who came were very nice and professional, and Abbey was fantastic to work with."
---Jennifer B., Atlanta (June 2011)

"I like how the entire job was line itemed and no hidden fees. Everyone was nice and personable. I felt like a person and not a revenue stream. I like how BFI provided a solution to the problem with actual data; it didn't feel like a sales pitch. Before the improvements, my upstairs was barely tolerable because of the heat. Every time I would go up the stairs it would get progressively hotter. Now, there's barely a difference between the downstairs and upstairs. We opted for the foam insulation in the attic and even the attic would be a livable space it's so cool. The crew were nice and always on time. The whole experience was great. Abbey was always able to answer and Andrew and Beau are a great team."
---Matt B., Decatur (June 2011)

"My home is so much more comfortable that I've been freezing to death in the midst of 21 days of record-high temps for the Atlanta area. I'm wearing a coat inside my home!!!"
---Ida C., Cartersville (June 2011)

"It's only been two hours since your team left, and we can already notice a big difference in our home. It's been a pleasure working with BIRD-Family Insulation!"
---Bill V., Conyers (June 2011)

"Thanks for working with me on the price - Beau was completely professional and I enjoyed working with him."
---Jerry L., Lawrenceville (June 2011)

"The whole process was very fast and professionally done. The job was completed in just three days! Everyone was very knowledgeable and more than helpful. BFI truly goes above and beyond to make sure that the customer is happy and the job is done to your satisfaction. Andrew was awesome, very thorough and helpful. His assessment was the most detailed report we've seen about our home, since we purchased it! Abbey was always super friendly and helpful. She made sure that everything was completed for the rebates and even gave us her personal cell number incase we had any problems. Beau was very courteous and respectful, always more than happy to answer any questions. The whole crew worked very hard and efficiently. The final day of the job, Andrew and Beau stayed long after the rest of the crew, checking for any air leaks until each one was taken care of! Andrew continued to go above and beyond by helping us to find a reasonably priced furnace, even after the job was complete. Andrew, Beau and Abbey all followed up with us to make sure everything was done to our satisfaction. Bird Family Insulation have proven themselves to be the best Energy contractor in Atlanta!"
---Kelby T., Atlanta (May 2011)

"From the initial consultation, inspection and Home Energy Audit of my house, the process was very informative, thorough, and professional. All questions answered, and the attention to small details was impressive right to completion of my project. I enjoyed interations with Abbey, Robert, Andrew, and Tim. Very, very dedicated employees. Andrew is a fantastic representative of Bird Insulation! He is not only very knowledgeable, very attentive to details and focused on customer satisfaction, but he is willing to go above & beyond to make sure my house was insulated and more efficient, as if it were his home! Tim and Andrew completed the job to my highest satisfaction. They were always polite, on time, and went above and beyond what was already promised! Great experience and very satisfied customer, thanks to Andrew and Tim!"
---Matt E., Smyrna (May 2011)

"We are so pleased with our completed project - your company is very trustworthy."
---Don W., Covington (April 2011)

"Throughout our home energy project I noticed your friendly attitude, strong focus on keeping things clean (rained during the install, but no mud in house), quality work, crew leader responded well when I pointed out things that needed another look-over, Beau did a sweet job on cutting/patching the holes on the one room we had wallpaper on, after the wall insulation was installed - we didn't need to pain tor re-paper, received all promised rebates ($1000!), Abbey is great - having the same knowledgeable and caring voice on the other end of the phone every time I called was nice, and the house feels much better now!"
---Paul S., Chamblee (January 2011)

"I enjoyed best BFI's customer service and attention to detail. Really appreciate Bob's flexibility with the price. House is noticeably warmer. Abbey's customer service is excellent. Appreciate the team's thorough installation."
---Holly G., Atlanta (December 2010)

"Your staff and installers are really professional. I greatly appreciate Andrew's crew taking time off from their weekend to complete my work. Professional all the way. Installers are knowledgeable, courteous, neat and efficient. BIRD-Family Insulation is a "class act" and I will be happy to recommend them to my friends and neighbors. Worth the investment - I should have done this long ago!!"
---Nancy B., Atlanta (December 2010)

"Bob and Abbey were friendly and answered all my questions. They made the extra effort to complete the job before the end of the year so I would be eligible for the tax credit. A great group of people to work with. They did the job very efficiently and I had no clean-up when they left. It was a pleasure doing business with them and I would recommend them to my friends."
---Linda J., Conyers (December 2010)

We had no idea how poorly insulated our house was until Bob came out and did our inspection and work estimate. The best part of our experience was the peace of mind of actually getting all the work done in very thorough manner at a fair price. I'm so very glad we had BIRD-Family Insulation do our insulation work for us. My HVAC company had recommended BFI, and I know the thoroughness and quality of their work is just as our HVAC company had indicated."
---Donna L., Conyers (November 2010)

"BFI is full of nice, honest folks. They did what they were supposed to, and did it efficiently. When a problem arose, they took the time to resolve it,a nd stayed until it was completed. You were very thorough. Impressive work."
---Robert H., Conyers (November 2010)

"From the initial visit with Bob, I felt he took a more intensive approach to addressing the insulation of our home. He took it personal, for us to be more comfortable. When Bob arrived at our home for the evaluation, I knew he was interested in what my concerns were, in keeping our home warm. His assessment was thorough, and had an approach that no other company offered. He spent time looking for holes in our house, that were creating cold air flow through our home. The method of sealing a home was a "new" approach, along with insulation. THe plan was put into action by a very professional crew who I feel were true craftsmen in this trade. They not only took pride in their work, but were courteous and respectful. I feel I have dealt with real professionals in the business world. In my 17 years here, having used many contractors, this is bar non the best!"
---Mary Beth W., Kennesaw (November 2010)

"I appreciated the staff responsiviness!"
---Sarah G., Atlanta (October 2010)

"I enjoyed meeting you all and what a great experience. Everyone and everything was done in the most professional and courteous manner. Thank you! I have recommended BIRD-Family Insulation to all my friends! Our experience was first rate. We had other estimates done and while BFI was not the lowest in price, we were willing to pay a little more to have absolutely no question in our minds about the quality of the work we were receiving. The job was done quickly and the crew made it very easy fo rus to be in our home while they were working. Every contact we have had has been knowledgeable and professional. The insulation has made a noticeable difference int he comfort of our newly purchased home. Thank you, Bob, and all your crew!
---Amanda H., Oxford (September 2010)

"Very courteous. Immediate results. A very worthwhile investment."
---Jennifer C., Decatur (September 2010)

"Excellent experience. Best experience we have had in a long time with a service contractor. Full explanation of services, extremely courteous, very classy. I would recommend you, BIRD-Family Insulation, without reservation to anyone. Our first electric bill after you completed your work was less than HALF of the previous month's bill!"
---Debbie H., Duluth (September 2010)

"Thank you for your exceptional work in our home. Andrew's dedication to customer service was far and beyond better than any other service we've received from any contractors or firms. Our bill last month (the first since your completed work) was the lowest EVER in our home, despite the record hot temps this summer."
---Lindbergh Drive Client (September 2010)

"You guys have been great... you completed my insulation project three days ago; the HVAC system is running less and I can already tell a difference. Thank you!"
---Cynthia B., Snellville (August 2010)

"If I were tell you how wonderful Andrew is (the assessor), it would take five years! We call him our Knight in Sweaty Armour! Every testimonial on your website is true when they say how wonderful BIRD-Family Insulation is. Your team has more than earned & honored our trust and we can't say enough good things about y'all... we're telling our entire complex about you!!!"
---Shirley F., Atlanta (July 2010)

"Thank you for installing insulation in my home two days ago - the change can definitely be felt immediately."
---Pete H., Dunwoody (July 2010)

"Bob, your team insulated my attic THREE YEARS ago and I've noticed an INCREDIBLE difference. Thank you!"
---Morgan B. (July 2010)

"We are very pleased with the work your company performed, and will not hesitate to recommend Bird Insulation to all our friends and contacts."
---Roy F., Stone Mountain (May 2010)

"The entire project was done in a timely and professional manner. My home was treated with great care and expertise. When the job was done, everything was in it's proper place and cleaned up to perfection - everything that I was promised and more."
---Tim H., Conyers (May 2010)

"The insulation you installed in my home, along with the other weatherization improvements, is working wonders - we don't have to turn on our A/C!"
---Jennifer M., Lawrenceville (May 2010)

"I best enjoyed BFI's honesty. It's been a pleasure doing business with you!"
---Gene D., Newborn (April 2010)

"BIRD-Family Insulation is a class act - Thank you!"
---Ben L., Conyers (April 2010)

"You all did a FANTASTIC job. Very professional!"
---Pat J., Atlanta (April 2010)

I was not pressured to sign right away, you did what you said you would, and Andrew was very thorough in the evaluation. Thank you for mailing me receipts, etc for taxes & the tax credit. You were very polite, helpful, and I felt I could trust you. I will absolutely recommend BIRD-Family Insulation.
---Paula J., McDonough (March 2010)

I knew I was in knowledgeable, professional hands, and I knew I wasn't being sold anything I didn't need. I'm so happy with the work done - The house is so much more comfortable. The guys were great showing me every step of the process. If only that level of service was provided everywhere."
---Cade C., Atlanta (February 2010)

"I've already referred my neighbors! I liked best your upfront, clear & thoughtful approach. BIRD-Family Insulation has honesty & credibility. Bob's patient and clear explaination helped me understand my insulation needs. The work was very high quality & I've already told my neighbors about my positive experience. Abbey (office admin) is very responsive & professional. Too bad all companies aren't like BIRD-Family Insulation. When we consider other work, I'll call Bob & his team."
---Len C., John's Creek (January 2010)

"I think BFI did an excellent job - I would definitely refer them. I was 100% satisfied. Wish they did other home improvement projects! Very professional, courteous, and timely."
---Gayle W., Lithonia

"When I called Mr. Bird about the issues of our flooded crawlspace, he came right away and took care of the problem. BIRD-Family Insulation is a truly honest company and did an excellent job."
---Aregelia K., Lilburn

"I really appreciated Mr. Bird's very thorough and knowledgeable presentation. I appreciated his courteous, honorable manner. I believed him to be a fine gentleman that I could trust, and I was not disappointed!"
---Mrs. Bob L., Conyers

"My home has more consistent temperatures throughout, and my HVAC system has improved performance."
---Sharon N., Ellenwood

"Our in-home air was better immediately. Bob was very thorough in explaining all work that would be done. The workers were respectful and did not mind explaining what was being done. Everyone was enthusiastic with their job, and we have already recommended you."
---Suzanne R., Jonesboro (February 2010)

"Once again, you have proven to be a wonderful partner in making my home the best it can be with this latest project - Thank you!"
---Heather G., Atlanta (February 2010)

"I couldn't be more pleased! It has been such a pleasure! I'm so used to people coming in and doing work just to get a paycheck - but your team treated my house as if it was their own home."
---Helga D., Conyers (February 2010)

"Our home is quieter, more comfortable, has more consistent room temperatures throughout, and our HVAC system has improved performance. BIRD-Family Insulation fulfilled everything that was contracted, we received excellent value & customer service, and we would gladly call them again."
---Gene C., Conyers (January 2010)

"I can't do it in 2-3 sentences. I've never been more happy with a company! I did not have the pleasure of meeting Bob Bird when he came to my house. I have, however, met two Bird children. It has been years since I dealt with a company as courteous and professional. BIRD-Family Insulation treats their clients like they really are the business's livelihood. A first class company."
---Catherine S., Roswell (November 2009)

"Your assessor was friendly, knowledgeable & professional. BFI is very thorough. Overall, the experience was spectacular. We already notice a difference in our HVAC expenses. Thank you!"
---Kirk B., Atlanta (September 2009)

"It was hard to say just what I liked best, but then the power bill came today. With the new ductwork upstairs and the upgrade in the insulation, our home is now comfortable THROUGHOUT and my bill was $35.00 less! Praise the Lord! The people at BIRD-Family Insulation were extremely prompt, courteous, efficient, and thorough in diagnosing & documenting our problems, arranging schedules, etc., in doing the work & follow-up. I would gladly recommend them to others."
---Bob L., Conyers (September 2009)

"The Christian attitude of your people was what I enjoyed most. Your workers are well-trained, and work together quickly in a kind, business-like manner."
---Gloria N., McDonough (August 2009)

"I best enjoyed the genuine sincerity, honesty, and goodness of the Birds and all of the people I came in contact with during my service from them. This was an excellent experience for me. In my short time with BFI, I feel like my son and I are part of the family! The work was above and beyond excellent. I can't say enough praises about them!"
---Cherylene J., Ellenwood

"We were very impressed and are happy we had the project done by your company. Thank you!"
---Myrna C., Conyers (July 2009)

"My June electric bill was $71 LESS than my bill last summer! That's 26% savings. Thank you!"
---Warnell G., Decatur (July 2009)

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BFI Team Picture, March 2009

Thank You!

Enthusiastically Satisfied

From Your Atlanta Neighbors!