Client’s Letter to BFI!

A recent client of ours sent a letter regarding their experience with us to Snapping Shoals EMC (their electrical co-op). BIRD-Family Insulation received a copy (see below).
January 5, 2010
TO: Snapping Shoals, EMC
Covington, GA
Cc: Bob Bird, BIRD-Family Insulation
Dear Sir;
We appreciated the Energy Audit made last November. It took a bit of time, but we secured estimates from three Insulation Contractors to upgrade our attic insulation from R-20 to R-42. Initially, two different companies came out. One took a quick look int he attic and gave us an estimate. The other also gave us an estimate and simply quoted a price.
The best estimate bid by far was made by BIRD-Family Insulation, based on a comprehensive inspection of the attic. Bob Bird pointed out specific areas which needed improvements and provided detailed information on the insulation product to be used. In addition, he provided a brochure of material with photographs and testimonials of satisfied customers, and a comprehensive proposal detailing the work to be done. The bid price was competitive.
The work was completed January 5, 2010 in a very professional manner; they arrived on time, as agreed on, and an inspection shoed the work was done as specified. I had to go the Yellow Pages to find a local contractor. With the professional job, and the competitive price, I’m happy I did. We recommend that you include BIRD-Family Insulation in your preferred list of contractors.
Yours Very Truly,
John B., Conyers, GA
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