What Your Neighbors Say!

BIRD-Family Insulation is honored to be the Insulation Contractor referred to by more than 15 HVAC contractors in the East Atlanta region. In the event you desire to contact a reference, please use the contacts page and leave your name and phone number. You will be contacted by a small sampling of customers, professionals, and peers who will introduce you to our family and business ethics/performance. Here is a small sample of our many enthusiastically satisfied customers, peers, or character references:

———————————————————————————————————————————————————–

“I found myself feeling very relaxed while BFI was in my home.” —Sharon N., Ellenwood

Sharon N.'s thorough attic project - fresh cellulose insulation throughout, protective recessed light chimneys, and installed an elevated walkway.

——————————————————————————————————————————————————————————–

“You are very honest people, and I could trust the decisions made. I feel like we notice a difference in the upstairs area already, and can’t wait to see the utility bills reduced. You were recommneded by someone we really trust and I can see why he recommended you. Andrew was extremely thorough with his assessment and was always willing to listen to areas of my home I had issues with. He was very patient with me. Your installers were very friendly and again, were patient with all the questions and concern areas I mentioned. They seemed very knowledgeable about their trade.”   —Janie J., Marietta

Janie J.'s project: removing old, under-performing fiberglass, installing fresh insulation on kneewalls and cellulose insulation throughout attic!

Janie J.'s project: sealing all drafty penetrations to stop expensive energy loss!

———————————————————————————————————————————————————————————

“The initial appointment to get estimate was thorough. Andrew was polite & professional. At time of installation, everyone was polite and professional. I would recommend your company to anyone I know who needs this kind of work done. You have a professional & courteous staff. The house does seem cooler!”   —Mike R., Stockbridge

Mike R.'s project included cutting through the main attic to make access to an additional closed-off attic.

Mike R.'s project: thoroughly wrapped/insulated kneewalls and HVAC ducts! Cellulose insulation throughout!

———————————————————————————————————————————————————————————

“Bob, I cannot say enough about you and your team. First, your complete assessment & thoroughness of inspection went far beyond my expectations. I deeply appreciate your taking such time and care to bring me the total picture of the issue. Beau, Robert & Tim were excellent in all they did. What an outstanding young man Beau is. They worked diligently to correct the many issues, and what a difference! I cannot wait to get our next utility bill… I know it will show a great difference! Thank you does not adequately express my appreciation for you and your team… but… THANK YOU!   —Jean Y., Conyers, (Owner)  Glenn’s BBQ Restuarant

Jean Y.'s (Glenn's BBQ) project: thoroughly sealing & insulating leaky HVAC ducts, and installing fresh cellulose insulation throughout attic!

Comfortable restuarant now!

—————————————————————————————————————————————————————————

“We received FOUR other quotes, and I am very glad I chose BFI to handle my attic insulation needs. We could tell a difference immediately in the comfort/temp in our home. The best part of doing business with BFI was the very thorough statement of work. We knew exactly what we were contracting for, and exactly what to expect. Other bids from competitors simply said “blow insulation into attic” with no other detail (this gives the competitors wiggle room to play games with the bill). With BFI, they bid on the project, they tell you exactly what they are going to do and they do it on time and for the price they said the would do it for. BFI was thorough and professional, and Abbey was a real sweetheart too (office manager). They weren’t the cheapest bidder, but they were certainly the best. No regrets choosing BFI!”   —John R., Lawrenceville

John R.'s project: attic air sealing to stop energy loss!

John R.'s project: fresh cellulose insulation throughout attic!

—————————————————————————————————————————————————————————–

“BIRD-Family Insulation is a company that you can trust and rely on for your insulation needs. Honest, caring, polite, clean. Everything you would expect from a “family” business. We can’t wait to see how much our bills go down. During the initial assessment, Bob spent a huge amount of time looking at all the issues, not just measuring and quoting. I felt like they really cared about saving us money. Thanks for everything!”

—Kara P., Alpharetta

Kara P.'s project: protective "top-hats" on recessed lights!

Kara P.'s project: fresh cellulose throughout attic!


“Best business practice in any line of business! If all contractors ran business like Bird-Family Insulation, it would be very easy to do business with people. Outstanding job. Looking forward to seeing our first utility bill since your work.” — Gary L. Atlanta (Note from Bob: BIRD-Family Insulation competed with 2 other contractors for this work. We were the HIGHEST quote, yet Gary contracted with our company for two basic reasons: 1. Our thorough, comprehensive assessment during the inspection visit, and 2. Our superior customer service guarantee. Gary and his family live in a large, beautiful, custom home on Atlanta’s northside. He is a regional supervisor for a large company. I appreciate his comments – they are sincere!).


“Bob, We appreciated your willingness to do more than what was required. Impressed with how your kids contribute so much. What we enjoyed best about our experience with your company was your sincere concern with improving our home. We had initial reservations due to my lack of understanding insulation needs. Your presentation was wonderful. It was only natural for me to be a tad hesitant to spend close to $ –. Realized quickly that we’d made a good decision to use BFI.” — Brian R. metro Atlanta (Note from Bob: Brian’s home is over 100 years old; full of character, personality and lots of surprises. We took 4 days and superinsulated his walls and attic.)


Dear Bob, it was a pleasure to work with you. As I already said it was a breath of fresh air to see you and your family working so well together and you were patient with me and handled all my concern, needs and questions professionally. I feel I got a good product at a fair price and it is something I know very little about so I’m putting my trust in your company and your recommendations. We will pass out your cards and extra information we have to our neighbors who we speak with and hopefully it will spread like wildfire across north Fulton County for your businesses benefits.

—————————————————————————————————————–

You are obviously a man (in my opinion) who has come to some sort of peace with the world and I’d like to say you are one of the finest people I’ve met in a long time. Your children at truly gifted in their manners and how they carry themselves. You (and your wife) have done a fine job and been blessed by God to be so fortunate. They will be successful at whatever they choose to do in life.

I found you by typing into Google search home insulation… after that it took me somewhere to a contractor site (ABI) that had your information listed there. I pulled it up and sent you an email and the rest is history.

Take care and have a happy 4th of July weekend.

Michael K., Roswell, Georgia


 

“Bob, The product and services provided by BIRD-Family Insulation was superior! It was a joy to work with a contractor and his family that was punctual and provided services as quoted. I will highly recommend you to anyone needing insulation services. By the way, we loved your children – you should be very proud of them!” –S.Chambers, Atlanta (Note from Bob: This very large, custom total electric home has never had a monthly electric bill over $95; due in large part to 100% CELLULOSE insulation throughout.)


Dear Mr. Bird:

I am writing this letter to personally thank you for the quality insulation job you and your family did for my home.

As you know, I am an Insulation Supplier in the Georgia market. We supply Insulation Contractor’s materials all over the State of Georgia.

Therefore, choosing an Insulation Contractor to work on my home was a hard decision.

But after meeting with you on several occasions, and hearing of your knowledge of how to properly add insulation in existing homes, I knew exactly which contractor I had to choose.

And, I was not disappointed. You and your daughter and son, Abbey and Beau, did an excellent job insulating my home. The care you took to ensure my homes integrity while having equipment and supplies in and out of the house was superb. I was impressed with the quality of work and your standards of professionalism.

I am happy to recommend you to anyone looking for a professional, correct, and quality re-insulation job.

Thank you for everything.

Sincerely,

Paul D. Smith


 


William Springfield

Springfield Roofing and Remodeling

Custom attic insulation upgrade throughout large private residence and additional buildings on property.


 

“Excellent experience! I can’t wait to see our next electric bill and to compare our A/C running time. We are actually hoping for some more hot weather now.” – K. P., Conyers

(Note from Bob: It was very common for the air conditioning in this lake-side home to run 20 hours every day during the summer. Their HVAC company said they had done all that was possible. When the homeowner called us, it was obvious what their need was. We super-insulated the attic to R-49, and insulated the exposed floors of the house by drilling 1 1/2″ holes and fillling the voids with 8″ of densely packed cellulose. This cost them less than half the cost of a new system!)


Chris House

Southeast Representative

Cocoon Cellulose Insulation


Pastor Tim Hogg

The Father’s House

Conyers, GA

Where our family worships and shares responsibilities.


 

“Bob, Thanks for squaring this away so quickly!” – Max, Atlanta (Note by Bob: This vacant investor’s home had a contract and the closing date was postponed due to a house inspector writing up the attic for no insulation. Max called me from a friends referral and we worked the job into our schedule immediately. We insulated the attic to local code specifications to satisify the inspector and buyer. Max phoned me his credit card number and the transaction was over. We have never met!)


David Holdren, (client)

King’s Vineyard Landscaping

Conyers, GA

A long-time professional peer, and character-building mentor.


K. Palm, (client)

Metro Atlanta

A sincere, generous widow who God gave us the honor of serving. After our insulation upgrade in her home, she now is saving so much money on utilities, that she will pay for her Cocoon cellulose (our installation was virtually free) in less than 5 months!


Bird Insulation is certified installer for commercial and multi-family housing retrofit applications by the Association for Better Insulation. Cert #9586.

Contact: 

Marvin Moore, Director Phone: 270.842.4658 work

Association for Better Insulation email: moore@bettinsulation.com

5350 Louisville Rd. Suite 93 Web: www.betterinsulation.com

Bowling Green, Kentucky 42101

Bird Insulation specializes in large commercial projects, new or retrofit as well as residential.

Call us at 404-538-9168.

Member in Good Standing

UA-8979012-1